SD Dojavi
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stdClass Object ( [id] => 1254624 [title] => ‘Mjesecima me ljudi svakodnevno zovu i žele kupiti autobusnu kartu‘; Ante s Jadrana ima dosad neviđen problem, a čini se i kako mu nema pomoći [alias] => problem-rjesiv-u-pet-minuta-flixbus-nikako-da-rijesi-ante-babic-iz-istre-mjesecima-me-ljudi-svakodnevno-zovu-i-zele-kupiti-autobusnu-kartu-ne-mogu-ovo-vise-izdrzati [catid] => 264 [published] => 1 [introtext] => [fulltext] =>

"Halo, jesam dobio FlixBus?". "Niste, ovo je privatan broj"., "Ali ja bih trebao jednu kartu?!". "Ovo je privatan broj, ja ne prodajem karte". Ovakav razgovor, i to do desetak puta dnevno vodi Anto Babić iz Vodnjana. A zašto? Zbog bizarne greške FlixBusa koji za korisnike na području Pule ima istaknut upravo njegov broj mobitela, piše Glas Istre.

- Ovako me zovu ljudi gotovo svaki dan, uvjereni da su dobili FlixBus. I to traje već više od tri mjeseca. Ispočetka nisam znao što se događa, a onda sam na web stranicama vidio da su stavili moj broj mobitela. Pokušao sam im ukazati na grešku, zvao sam ih u Zagreb, kontaktirao e-mailom, slao poruke preko messengera, društvenih mreža, svog facebook profila, preko press službe, PR menadžerice… ali mi nije uspjelo riješiti ovaj problem, blago rečeno, uznemiravanja.

Sve je dosad ostalo bezuspješno. Neki su mi se čak nadležni iz FlixBusa i javili, rekli da će to izmijeniti i da će mi se javiti povratno, ali niti su izmijenili broj niti su mi se ikad više javili. A meni i dalje svakodnevno zvoni telefon i ljudi i dalje pokušavaju kupiti kartu kod mene. Ne znam bih li se smijao ili plakao, ali ne razumijem ovakav neprofesionalan odnos jedne firme kakva bi FlixBus trebala biti, ispričao je Babić.

Novinari redakcije Glasa Istre pokušali su riješiti njegov problem, ali ni nakon mjesec dana nisu uspjeli. Uprava Flixbusa je u Njemačkoj, u Zagrebu se nitko nije javljao. Najbliže rješenje bili su kada im je navodni nadzornik rekao kako će njihov upit proslijediti osobi koja je zadužena za odnose s javnošću, ali povratne informacije nije bilo. Izgleda kako će njihov sugovornik i dalje imati isti problem. 

 

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Flixbus

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Flixbus

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"Halo, jesam dobio FlixBus?". "Niste, ovo je privatan broj"., "Ali ja bih trebao jednu kartu?!". "Ovo je privatan broj, ja ne prodajem karte". Ovakav razgovor, i to do desetak puta dnevno vodi Anto Babić iz Vodnjana. A zašto? Zbog bizarne greške FlixBusa koji za korisnike na području Pule ima istaknut upravo njegov broj mobitela, piše Glas Istre.

- Ovako me zovu ljudi gotovo svaki dan, uvjereni da su dobili FlixBus. I to traje već više od tri mjeseca. Ispočetka nisam znao što se događa, a onda sam na web stranicama vidio da su stavili moj broj mobitela. Pokušao sam im ukazati na grešku, zvao sam ih u Zagreb, kontaktirao e-mailom, slao poruke preko messengera, društvenih mreža, svog facebook profila, preko press službe, PR menadžerice… ali mi nije uspjelo riješiti ovaj problem, blago rečeno, uznemiravanja.

Sve je dosad ostalo bezuspješno. Neki su mi se čak nadležni iz FlixBusa i javili, rekli da će to izmijeniti i da će mi se javiti povratno, ali niti su izmijenili broj niti su mi se ikad više javili. A meni i dalje svakodnevno zvoni telefon i ljudi i dalje pokušavaju kupiti kartu kod mene. Ne znam bih li se smijao ili plakao, ali ne razumijem ovakav neprofesionalan odnos jedne firme kakva bi FlixBus trebala biti, ispričao je Babić.

Novinari redakcije Glasa Istre pokušali su riješiti njegov problem, ali ni nakon mjesec dana nisu uspjeli. Uprava Flixbusa je u Njemačkoj, u Zagrebu se nitko nije javljao. Najbliže rješenje bili su kada im je navodni nadzornik rekao kako će njihov upit proslijediti osobi koja je zadužena za odnose s javnošću, ali povratne informacije nije bilo. Izgleda kako će njihov sugovornik i dalje imati isti problem. 

 

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Marcel Van Hoorn/Afp
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StoryEditorOCM
Životflixbus se ne javlja

‘Mjesecima me ljudi svakodnevno zovu i žele kupiti autobusnu kartu‘; Ante s Jadrana ima dosad neviđen problem, a čini se i kako mu nema pomoći

Piše MOZAIK SD
6. siječnja 2023. - 17:20
&lt;p&gt;Flixbus&lt;/p&gt;
PREMIUM
FlixbusMarcel Van Hoorn/Afp

"Halo, jesam dobio FlixBus?". "Niste, ovo je privatan broj"., "Ali ja bih trebao jednu kartu?!". "Ovo je privatan broj, ja ne prodajem karte". Ovakav razgovor, i to do desetak puta dnevno vodi Anto Babić iz Vodnjana. A zašto? Zbog bizarne greške FlixBusa koji za korisnike na području Pule ima istaknut upravo njegov broj mobitela, piše Glas Istre.

- Ovako me zovu ljudi gotovo svaki dan, uvjereni da su dobili FlixBus. I to traje već više od tri mjeseca. Ispočetka nisam znao što se događa, a onda sam na web stranicama vidio da su stavili moj broj mobitela. Pokušao sam im ukazati na grešku, zvao sam ih u Zagreb, kontaktirao e-mailom, slao poruke preko messengera, društvenih mreža, svog facebook profila, preko press službe, PR menadžerice… ali mi nije uspjelo riješiti ovaj...

#FLIX BUS#ANTO BABIĆ#VODNJAN
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15. svibanj 2024 04:37